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About Us

Power Up Your World: We are Vital Power, the generator specialists.

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Vital Power is one of the fastest growing critical power service solutions companies in the UK.

We are privately owned and operated which allows us to focus purely on our customers’ requirements and needs.

Team

Our business is powered by people. We’re proud to have an experienced, and dedicated team that share a passion and drive for delivering quality critical power services to customers across the UK.

Our board of directors and senior management team are dynamic and innovative, with over 30 years of experience working in the UK critical power sector.

We have an extensive in-house engineering team that are highly skilled and experienced. All of our engineers are OEM apprentice trained and are strategically located across the UK.

Our Offices

Headquarters

Our headquarters are based in Coventry, a centralised location that is ideal access for our customers and team. Our headquarters also act as a fully stocked engineering base for our team, storing parts, generators, and other equipment.

National Operations Centre

Our national operations centre is based in Chester and acts as an important hub for all operational activity. Our team are on hand 24/7/365 to ensure our customers are supported at all times. If you ever give us a call, it’s likely you’ll speak to one of the fantastic team based in Chester!

OUR CUSTOMERS

We have built an extremely loyal customer base through our industry leading service levels and our technical, consultative approach to power projects and requirements. We deliver engineering and service solutions to ensure that our customers always have reliable power available whenever and wherever they want it.

We currently have over 2500 generators on a service and maintenance plan with us, all from a wide range of industries:

  • Distribution
  • Data centres
  • NHS facilities and hospitals
  • Retail
  • Plants & manufacturing facilities
  • Storage
  • Agriculture
  • Education facilities
  • Airports
  • Prisons

And more!

NHS North of England Commercial Procurement Collaborative

At Vital Power, we are proud to be an approved supplier of the NHS North of England Commercial Procurement Collaborative (NOE CPC) framework, reflecting our commitment to delivering critical power solutions to NHS Trusts and public sector organisations. Our expertise in providing resilient, end-to-end systems—including generators, UPS, and battery storage—ensures reliable operations for vital services. With turnkey solutions from installation to maintenance, we simplify procurement while safeguarding essential infrastructure, supporting the NHS and public sector with robust, innovative power systems across the UK.

Our Mission  

Our mission is to ensure that businesses across the UK have access to industry leading critical power support. Whether it be a one-off repair, or the supply and installation of new equipment, we have a solution for everyone.

Our Vision

Our vision is to be the most trusted service provider within the critical power solutions sector by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity and passion.

Our History

Founded in 2016, Vital Power has grown exponentially, becoming one of the UK’s leading critical power solutions providers. Our foundations were built upon providing industry leading, customer-focussed critical power solutions, with a modern twist on a mature industry.

Find out more about our history.

Got a question? We’re always happy to help.

Contact us to learn more about our range of generator services across the UK

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