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Frequently Asked Questions

Vital Power

What level of service do you provide?

I require emergancy assistance, how do I contact you?

Where do you deliver?

How do I know what generator set I need?

Do you offer installation?

Critical Power Services

What is standby power?

What is prime power?

Diesel Generator

What is a diesel generator?

Why do I need a diesel generator?

How do I know what size generator I need?

What is fuel sampling for generators?

What is the difference between KW and KVA in generators?

Do I need an automatic transfer switch (ATS)?

How often do I need to service my diesel generator?

Uninterruptible Power Supply

What is a UPS system?

What is load bank testing?

How do UPS supplies work?

What are the different types of UPS system?

Which devices can I use with a UPS?

How long can a UPS provide power?

How do I choose the right UPS?

What maintenance does a UPS system need?

Does a UPS protect against power surges?

How long do UPS batteries last?

What happens if the UPS fails?

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