Our History

Power Up Your World: We are Vital Power, the generator specialists.

Founded in 2016, Vital Power has grown exponentially, becoming one of the UK’s leading critical power solutions providers.

Our foundations were built upon providing industry leading, customer-focussed critical power solutions, with a modern twist on a mature industry.

Find out more about our history below!

2016

Company incorporated in January 2016
Opened up our first Chester office with only a few employees.
Started to develop strong relationships with our customers and suppliers
Began to establish ourselves as a trusted supplier with a customer-first focus

2017

Hired our first full-time engineer as our demand increased and our customer base grew.
Opened up our second office location in Coventry and hired additional internal sales resource to cope with the growing demand.
Grew our service and maintenance operations, ensuring our procedures and services were reliable and carried out to the highest standard.
We expanded into the world of projects with a national telecommunications customer – upgrading, supplying, and installing new equipment across the UK

2018

Landed a nationwide contract with one of the UK’s largest retailers, providing service and maintenance solutions to hundreds of sites across the country.
Ensured we had both planned and reactive maintenance cover nationwide by adding more engineering resource.
Expanded our customer base even further into data centres, NHS facilities, educational facilities, and distribution centres.

2019

Became an official UK dealer of the industry leading Atlas Copco QIS diesel generator range, providing the highest quality solutions for our customers.
Opened up our Head Office industrial business unit in Coventry.
Built and developed our website
Achieved ISO 9001 accreditation, demonstrating our ability to consistently provide products and services that meet customer and regulatory requirements.
Implemented a sophisticated ERP system, helping us to manage our customer base and internal field-based resource.

2020

Covid-19 hit and we adapted to work from home.
Moved into a larger office in Chester for long-term growth
Achieved a number of key Health & Safety accreditations, including CHAS, Constructionline, Avetta & SafeContractor.
Reached 20 full-time employees
Continued to grow our customer base and service offering to include Uninterruptible Power Supply service and maintenance.
Embarked on a long-term generator rental project with a global retailer.

2021

Completed refurbishment at our new National Operations Centre in Chester.
Awarded a large UPS service contract with a leading UK retailer.
Multiple large generator installation projects at large UK retail and distribution sites.
Awarded service contracts at a large data centre in the West Midlands and a major football stadium in the North of the UK.
Increased turnover by 38% from the previous year and saw operating profit improvements of 81% from the previous financial period.
Significant investment in stock and equipment expansion, including multiple new load banks added to our fleet.
Awarded a national service contract with a private health care provider.

2022

By January we reached 30+ full-time employees.
We installed our first major tier 1 data centre project in the Midlands. (link to case study here)
Continued to grow our projects division, installing multiple new generators across the UK.
Introduced private medical insurance for all employees.
Increased turnover again by 25% from the previous financial period.
Reached 40 full-time team members by October.
Started to plan for a Group-wide rebrand.
Restructured our senior management team and created a board of directors.

2023

Landed a prestigious contract to cover a range of public sector facilities across the UK.
Landed a contract with one of the UK’s largest logistics businesses, maintaining their critical power equipment across the country.
Expanded our service offering with HV solutions & secured a service contract for transformer servicing with a large UK retailer.
Grew to over 50+ employees nationwide
Introduced a new Profit Related Pay Bonus Scheme to incentivise all employees.
In April, we completed and launched our rebrand, with a big launch event and social media campaign.
Carried out research into sustainable technologies including battery storage solutions and solar with a view to increase our product portfolio and service offering over the years to follow.

What Our Customers Are Saying

"I wanted to say a big thank you for the way my generator was installed by one of your engineers. It was done extremely professional and quickly. The engineer projected a tremendous sense of enthusiasm and confidence – and his small-talk is also most interesting to hear. I was left in awe of his complete understanding of the installation requirements. He even management to iron out a difference on the auto start that the manufacturer did not tell him about. A very clean and good working in all respects, he is a tribute to your company"

Site Manager

"Your engineer was absolutely brilliant - he got the generator working again really quickly and so I have power; he was also really professional and a real asset to your company. I would recommend your company in a heartbeat. Thank you all for helping me out in a time of need. I'm very grateful."

Site Manager

"I would like to say that your company is very customer driven. To offer a service outside your normal scope to fulfil a market need is exceptional and professional. When our new generator requires a service, I will contact Vital Power again"

Maintenance Manager

"Everyone at Vital Power is very professional. I was really impressed with Managing Director, he worked very hard to make sure we were happy and got everything right. The engineers were superb and extremely professional when they came to inspect our cabling requirements. We couldn't be happier with the result and I couldn't fault the work at all. We're really pleased."

Site Manager (BituChem)

"Very happy with the engineer that was on site yesterday to get involved with the power switchover. All went successfully and brilliant result! Thank you."

Maintenance Manager

"Credit to Warren, he's been absolutely unbelievable. To get the generator working in the time that he has is amazing. Great work and thanks again."

Contracts Manager

"I have just received a phone call from the client in regards to the engineer’s visit yesterday. They were very impressed by him, so much so they are thinking of switching all other generators they have over to you. It’s so good to get positive feedback, thanks again for your help"