Generators act as a backup energy source for your main systems in the event of a power outage, but it can be easy to forget that your generators themselves need fuel. Keep your generators in tiptop condition with our hassle-free refuelling service. We can refill your diesel fuel will the generator is still running, guaranteeing no loss of service or disruption. We offer nationwide diesel generator refuelling service from our engineering service centres across the UK, so we can help your backup power systems no matter where you’re based.
The User Flow
Contact Us
Looking for a generator for your site? Contact us via the contact form below or give us a call to get started with your critical power solution
Tell us your requirements
Our team will discuss your requirements with you, explaining the options available to you.
Site survey
One of our highly skilled generator engineers will visit your site to map out to take note of your power requirements, where the generator will be installed, answering any questions you may have
Delivery, installation & commissioning
Once the order has been placed, our team will then install your generator on site. We also carry out rigorous commissioning processes to ensure that your equipment is ready to support your site.
Generator refuelling services from Vital Power
We can offer a full service and maintenance programme for all our diesel generators, so you’re always in good hands. While most of the time an empty generator tank does indicate that you’ll need a top up of diesel fuel, it can sometimes also be a sign of an error or faulty part. At Vital Power we specialise in all things power generation, and our turnkey services include end-to-end maintenance and caretaking.
We can offer a 4-hour response time to virtually any location in the UK, so service contract customers can rest assured you’ll never be without power. We provide fuel quality testing, cleaning, servicing, maintenance, refuelling and repair services, and our specialist engineers can help create a generator refuelling strategy plan so you’re in complete control.
We have our own dedicated fleet of fuel delivery vehicles, which allow us to offer a range of refuelling levels and services, such as:
- Top up and small volume deliveries for scheduled and pre-planned service visits
- Medium capacity fuel loads, delivered using towable bowsers
- Large and industrial-size volume loads for external bulk tanks, carried using our fuel tankers
Industries and companies we work with
We work across the UK with a variety of businesses requiring generators, including:
- Healthcare and medical facilities
- Data centres
- Distribution centres
- Education
- Retail
- Telecommunications
- Agriculture
- Manufacturing
Generator refuelling related services
As well as a comprehensive and flexible refuelling service, Vital Power provides a number of other reliable fuel and generator packages for your business, such as…
Fuel quality testing
It’s so important to make sure the fuel inside your generator is of a good enough quality to guarantee reliable power. Our quality testing team can assess the quality and makeup of the fuel onsite at your business and make a qualified assessment and recommendations. For example, the discovery of contaminants such as water or bacteria inside your fuel tank can drastically affect the lifecycle and reliability of your generator. In this instance, our team can recommend cleaning, polishing and repair services as required.
Fuel polishing
In the event that quality testing shows any issues with your fuel supply, we offer expert fuel polishing to improve the results and hopefully extend the life of your generator. Combining fuel polishing and tank cleaning, this service helps to tune up the condition of any diesel fuel in your tank. It should be noted that the longer fuel sits in the generator contaminated, the less likely it is that it can be saved, even through intense polishing. Our team will assess your fuel and advise accordingly.
Generator service and maintenance
Vital Power offers nationwide maintenance care and repairs, taking all the hassle out of managing your generator. Our team will work with you to create a service plan that suits your needs and business – for example, a biannual servicing schedule with two visits per year. Some customers also choose to schedule quarterly, monthly or weekly services depending on generator usage. We typically recommend that generator lubricants and filters are replaced at least once per year.
What Our Customers Are Saying
"Your engineer was absolutely brilliant - he got the generator working again really quickly and so I have power; he was also really professional and a real asset to your company. I would recommend your company in a heartbeat. Thank you all for helping me out in a time of need. I'm very grateful."
Site Manager
"I would like to say that your company is very customer driven. To offer a service outside your normal scope to fulfil a market need is exceptional and professional. When our new generator requires a service, I will contact Vital Power again"
Maintenance Manager
"I wanted to say a big thank you for the way my generator was installed by one of your engineers. It was done extremely professional and quickly. The engineer projected a tremendous sense of enthusiasm and confidence – and his small-talk is also most interesting to hear. I was left in awe of his complete understanding of the installation requirements. He even management to iron out a difference on the auto start that the manufacturer did not tell him about. A very clean and good working in all respects, he is a tribute to your company"
Site Manager
"Everyone at Vital Power is very professional. I was really impressed with Managing Director, he worked very hard to make sure we were happy and got everything right. The engineers were superb and extremely professional when they came to inspect our cabling requirements. We couldn't be happier with the result and I couldn't fault the work at all. We're really pleased."
Site Manager (BituChem)
"Very happy with the engineer that was on site yesterday to get involved with the power switchover. All went successfully and brilliant result! Thank you."
Maintenance Manager
"Credit to Warren, he's been absolutely unbelievable. To get the generator working in the time that he has is amazing. Great work and thanks again."
Contracts Manager
"I have just received a phone call from the client in regards to the engineer’s visit yesterday. They were very impressed by him, so much so they are thinking of switching all other generators they have over to you. It’s so good to get positive feedback, thanks again for your help"
Contracts Manager
"Your engineers are great, they are keen to help and work proactively to get things done. We were also seriously impressed with Phill Walters getting an emergency hire set to us in just 2-hours from the initial phone call!"
Engineering Manager
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